Our Approach

Our expert approach drives application success

Our Approach

Microsec has been at the forefront of software and application development for more than 30 years, and our success can be attributed to a number of factors. Most importantly, the client is always our priority - your project is only considered successful when every need has been met

Our Process

Our process has been developed over thirty years. We're confident it will provide your company with the best possible result.

The way we engage with our clients has been refined and optimised to ensure we get the best possible results every time; it’s part of what makes us different.

Discovery phase

We start by spending time with you finding out about your business and your requirements. For larger projects, this can take several days. This allows us to drill down into the detail and helps us fully understand the project’s objectives. From here we’ll draw up a specification document and, on larger projects, a more detailed roadmap.

Planning and design

Once everything has been agreed and the specification has been signed off, a project manager will be assigned. The first task on this project manager’s list will be to identify the team and create a schedule for the work to commence. The delivery plan will be shared with everyone involved.

At this point, a low-level design will be created. This breaks everything on the specification down into smaller chunks of work for the team to get started.


With the plan in place, we start building the application or system. From here, we provide you with iterative releases of the application throughout the development lifecycle, so you’re always up to date. As part of each release, we perform internal and release testing. The feedback from each release is fed into the ongoing development.

User Acceptance Testing (UAT)

With implementation and internal testing now complete, final UAT of the complete system can commence. This is where you’ll see, first hand, whether the initial objectives have been met. Any bugs identified at this stage will be reported through our defect/improvement tracking system, JIRA. However, due to the visibility of progress via the iterative deliveries, this final UAT should not reveal major discrepancies between requirements and delivery.

Live release

Once UAT is complete and all bugs have been fixed, the application will be packaged for live release, with a 30-day warranty on all reported issues to guarantee your peace of mind. We’re also on hand with ongoing support.

Our structure

Our expertise and specialist skills are another part of what makes us different – and the way in which our team is structured helps us to get the best possible results.

Microsec’s structure is fairly flat, and senior members of the team are regularly involved in project-level work – their strategic input is invaluable. Working in this way ensures there are experts within the team who can take responsibility for BAU (business as usual) activities, while senior management focuses on keeping Microsec up to date.

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Always here to help

Still looking for more information? Head over to our About us page, or get in touch with our experts today – we look forward to hearing from you.


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White Label Solutions

We can provide 'White Label' solutions whereby the systems we produce are presented as your solution.

Under a White Label arrangement, we work as an extension of your development teams, or as your sole development team - working closely with your team and your customer.

The advantages of working with Microsec as a ‘white-label’ development partner are compelling when release schedules demand top-drawer skills quickly.

We promise and provide:

  • Guaranteed rapid assimilation of standards and deliverables

  • UK-based delivery

  • Rigour in methodology

  • Up-to-date accreditations

  • SC-cleared permanent staff for government contracts

  • Mature in-house testing and delivery infrastructure

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We work with a number of agencies and form strategic partnerships. This is entirely to provide our customers with the best possible results.

You’ll find through working with us that we’re easy to get along with – in fact, many of the companies we help see us as extensions of their own expert teams. More than this, though, we work with a number of specialist partners to ensure you always get the best possible results.

We’re always open to new strategic partnerships too; if the introduction of new skills benefits the project and your end product, we’re ready to talk.

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“The reaction to the new application from our field-based users has been very positive, and we can see the potential to grow what is our flagship service business on the back of this new product."

Customer Testimonial